Refund policy

Refund Policy

We want you to love your purchase from HavenDrop.

Returns
Returns are accepted within 30 days of delivery for unused items in original condition.

To begin a return, please contact our support team with your order number and reason for return.

Damaged or Defective Items
If your item arrives damaged or defective, please contact us within 7 days of delivery with photos of the issue.

Non-Returnable Items
Certain items may not be eligible for return due to hygiene or safety reasons.

Refunds
Once your return is received and inspected, approved refunds will be issued to your original payment method.

Shipping Costs
Original shipping costs are non-refundable unless the item arrived damaged or incorrect.

Contact
For all return and refund inquiries, contact:
support@havendrop.com